Refund and Returns Policy

Thank you for shopping with us! Please read our refund and returns policy carefully before making a purchase.

We specialize in selling clothes and jewelry, and we do not offer refund on products unless there is a quality issue. Therefore, we advise customers to think carefully before making a purchase.

If you receive a product with a quality issue, please provide a video as evidence from the moment you receive the package from the courier until you open the package. This is to prevent any malicious damage. Once we verify the quality issue, we will process a full refund via PayPal (including shipping costs and the price of the item, excluding taxes). You must submit your refund request within two days of receiving the product.

Please note that we do not accept refund for any reason other than quality issues. Thank you for your understanding. If you have any questions or concerns, please contact us.

We only offer refund services,You need to submit a refund request to us on WhatsApp{+86 15992658730} or email{l2595193010@gmail.com}, and we will review your return video. After your refund application is successful, you will receive the refund within two working days.

Why do we only offer refund services?

Because the shipping location is in China, returning the item will take a lot of time. And shipping costs are also an uneconomical expense.

 So for product quality (clothing cracking, jewelry cracking, seriously affecting use), we will provide a refund service.

 We will shoot shipping videos for each product before shipment to ensure that there are no issues with the product before shipment. If you provide us with video evidence, it will be convenient for us to apply to the logistics company. 

This way you can receive refunds faster

Need help?

Contact us at {l2595193010@gmail.com}for questions related to refunds.